Austin doesn't stand still. New apartment communities lease up, corporate campuses add buildings, and a venue that hosts a few hundred people on a Tuesday can host thousands on a Saturday. The security that fit a property a few years ago may not fit it now. If you're comparing security companies in Austin, it helps to know exactly what a company does, who it already works for and how it responds when something goes wrong. Here's how SecureOne answers those questions.
How We Build a Security Plan for an Austin Property
We don't start with a package. We start with a free consultation and a look at your property: the entrances, the parking, the hours when nobody is around and the incidents you're already dealing with. From there we design a plan that fits your budget and protects your people and property.
That plan can be a fixed post, a patrol, remote camera monitoring or a combination. It can be long-term, short-term or temporary. Our licensed officers are available for armed or unarmed assignments, depending on what the site actually requires. Our Austin security guard services page on secureone.com lists the full set of options, and the services page on this site breaks each one down.
The Austin Clients We Protect
Security guard companies in Austin get asked to cover a wide range of properties, and ours is no exception. We provide security for corporate headquarters, event venues and residential communities, and in Austin that includes the city's tech companies, government buildings and neighborhoods.
Our Austin service list also includes logistics security guards for warehouses and distribution sites, hospitality security for hotels, community security officers for residential properties and assisted living security officers for senior communities. Each of those posts calls for a different kind of officer. The person greeting visitors in a corporate lobby needs different instincts from the officer checking trailers in a logistics yard. Our industries page covers all of them.
Where Austin Properties Run Into Trouble
Apartment communities are a good example of how growth changes the job. A property that's still leasing up deals with constant move-ins, moving trucks propping open gates and unfamiliar faces in stairwells, often before anyone knows what level of coverage it really needs. Many of the newer communities are spread over several buildings with pools, dog parks, parking structures and trails, which is more ground than one stationary officer can watch. For those properties we usually combine mobile patrol through the parking areas and amenities, overnight and weekend coverage after the leasing office closes, and access control support at the gates. We wrote about this in more detail in our post on multifamily security in Austin.
A corporate or tech campus has a different problem. The risk there is often who walks in, not who climbs a fence. Lobby and front desk coverage, visitor checks and after-hours rounds matter more than a patrol car circling outside. We train our officers to handle a situation, not simply report it, so the officer at your front desk knows what to do when a visitor won't take no for an answer.
Event venues face a third kind of challenge: a few very busy days followed by quiet ones. Short-term and event security lets a venue add officers for the big dates without carrying a full-time post all year. And for a logistics yard or an open lot where a full-time officer doesn't make sense, remote camera monitoring and mobile camera trailers keep eyes on the property, alone or paired with patrol.
What Every SecureOne Officer in Austin Brings to the Post
Whatever the property, a few things stay the same. Our officers are professionally trained security officers, not just guards, and their training continues after orientation under our in-house Director of Training. You can read how that works on our security guard training page.
The technology stays the same too. GPS Insight gives real-time vehicle tracking and in-car 360-degree cameras for patrols, WinTeam handles scheduling and billing, and our officers file their reports, photos and patrol checks in Vision InSites, a real-time security reporting platform. That means you get clear reports on what happened at your property instead of a vague summary at the end of the month. Behind all of it is our Customers Matter program, which puts the needs of our clients first from the moment you engage with us.
An Austin Office With Someone Awake at 3 a.m.
Our Austin office is in the 78731 ZIP code and can be reached at (512) 402-5328. Office hours are Monday to Friday, 9 a.m. to 5 p.m. Central, and our operations staff are available 24/7, so a call about a broken gate or a no-show at midnight reaches a person. Our main line is (888) 834-5285, and SecureOne also has a Texas office in Dallas for clients with properties in both cities. Office details are on our Austin office page.
How SecureOne Compares With Other Security Companies in Austin on Price
SecureOne isn't one of the cheapest security companies, and we're upfront about that. Our rates match the level of service. What clients get for it is attention to detail, highly trained officers, advanced technology and a team that answers the phone. Around 76% of our new clients are referrals from existing clients, which is the measure I trust most in this business.
Request a Quote From SecureOne Austin
If you're weighing security guard companies in Austin for an office, a campus, an apartment community or a venue, we'd be glad to look at the property with you. Call (888) 834-5285, reach the Austin office at (512) 402-5328, use our contact page or request a free quote. Referrals are available upon request.